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A History of Broward Factory Service

Posting Date: February 25, 2015

Broward Factory Staff

We’d like to share some information about the history of Broward Factory Service and BFS Home Warranty. We are two divisions with a singular commitment to you, our customers. Our mission is to keep your family comfortable by providing exceptional service through integrity, hard work and treating our customers like family. Our company objective is to maintain a culture that breeds integrity, promotes team work, and motivates each employee to be the best they can be.

It all started when the president of Broward Factory Service, Crockett Herd, was working as an electrician from 9-5 and taking advantage of any overtime opportunities he was offered to support his family. It was at this time, in 1973 that Mr. Herd had the idea of branching out and providing complete household services to families in the Broward County area. Mr. Herd approached condominiums and homeowner’s associations with this idea and with his hard work, evident integrity, and passion for helping families, Broward Factory Service was born. Over the past forty two years Broward Factory Service has grown to service 4 states, with 18 local service centers.

Integrity—doing the right thing, even when no one is looking. This is the whole premise that Broward Factory Service was born from and has grown upon. One of Mr. Herd’s favorite sayings is “Always treat your customers as you would want your mother to be treated,” and this is what our customer service representatives strive to do each and every day. Our mission here at Broward Factory Service is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family.

With Mr. Crockett Herd still at the helm, two subsequent generations on board, and a close knit workforce of 200 plus employees, family is still the core of this company today. We look forward to the opportunity to make your family a priority, while providing you with complete indoor comfort by taking care of all of your HVAC and household appliance needs.

For additional information please contact us or give us a call at 877-237-9700.